Frequently Asked Questions
A current driver’s licence and credit card is all you need.
We can! It costs $3 per day for this service.
You need to be at least 19 years old before you hire a car from Burswood.
Yes, we never take shortcuts when it comes to protecting your information. You can be guaranteed that all our systems are completely secure.
Absolutely! You can choose from Economy, Midsize, SUV, 8 Seaters, and Utes, and our vehicles come in a range of colours.
All children must be safely fastened in the correct child car seat for their corresponding age and size.
National child restraint laws
- Up to 6 months
A baby less than 6 months old must be put in an approved rearward-facing child car seat. This can be a baby capsule or a convertible child car seat.
- 6 months to 4 years
The minimum legal requirement for your child is an approved forward facing child seat with an inbuilt harness. However, rearward child car seats give your child the best protection
- 4+ years
Your child can now use a booster seat with a properly fastened and adjusted seatbelt or child harness.
- 145cm or taller
Your child should atleast be 145cm (or 4 feet 9 inches) to use the adult lap-sash seatbelt.
Conditions of Use
Absolutely! You can hire a car from us, even if you only need it for a short amount of time.
Yes we do, speak to one of our friendly staff for more information.
You need to pay for any fuel that you use. We supply a full tank and expect that you’ll return with a full tank. If you don’t, we charge $2.50 a litre for fuel.
Damage, Accident & Theft
If you find yourself in a difficult situation, give us a call on (08) 9362 4777 and we’ll advise you on what to do next.
If this happens, we ask that you call the police and report it to our office immediately.
Making a Booking
We collect your details and charge your credit card on the day of the booking.
We take a $400 deposit, if you reduce your damage liability this is reduced to a $200 deposit.
Sure, that’s no problem at all.
Yes, this is possible, the only requirement is that they have a current driver’s licence.
Yes, we understand that sometimes circumstances happen that are beyond your control, so you can do this any time
We can, just let us know. This costs $3 for each day. We even have lightweight baby strollers! You can include these options in the online booking system
Yes, the baby seat will be fitted in the vehicle, but we ask that you triple check, to guarantee the safety of your child.
Absolutely. You have access to roadside assistance for 24 hours a day, should you require it.
Yes, to include a GPS with your rental it costs $5 each day to a maximum amount of $40. (Eg. 8 days $40, 12 days still $40)
Pick Up, Drop Off & Transfers
We ask you to show us your current driver’s licence and credit card.
You can pick up your car from our Victoria Park depot, or we can arrange for you to collect it from any airport and hotel, if that suits you better.
Rates, Charges & Damage Cover
You only need to pay for any fuel that you use. We supply a full tank and expect that you’ll return with a full tank. Before you return your vehicle to us, please ensure you’ve filled up! If you don’t, we charge $2.50 a litre for fuel.
The nearest fuel stations to our depot are:
- Gull Causeway, 170 Albany Hwy, Victoria Park WA 6100 (4 minutes away)
- United, 225 Albany Hwy, Victoria Park WA 6100 (3 minutes away)
- Puma Energy Office, 4/59 Albany Hwy, Victoria Park WA 6979 (5 minutes away)
- Tru Personnel, 342 Albany Hwy, Victoria Park WA 6100 (8 minutes away)
Only if you go over the 200 free kilometres that we allocate you each day. You can increase the amount up to 500 extra kilometres in the booking process. Extra Kms are charged at 25 cents per kilometre: 500km upgrade costs $12.50 per day..
No, you don’t have to worry about additional fees for holding an international licence.
Hopefully not! We give you a one hour grace period just in case you get caught in traffic. If you’re more than an hour late we charge one quarter of a day’s rental for every hour you’re late (up to full day).
Sure! Just let us know in advance and we’ll do our best to accommodate you.
That’s definitely possible, just let us know and we can help arrange that.
Yes, we provide automatic cars for hire in all classes of vehicles.
Yes we do, but only for Economy class vehicles and Utes.