Price Match Promise
Description of Promise
The Burswood Car Rentals price match promise is your guarantee that whenever you shop with www.burswoodcarrentals.com.au we are confident you are getting the best deals.
It is simple. If you find a cheaper price for a same vehicle with the same travel dates on any other website we will match it.
To request a price match refund, just email firstname.lastname@example.org including: the name of the website where the same vehicle is cheaper, a screenshot of the cheaper offer (including the date and time visited), the cost of the cheaper vehicle, your search criteria (dates / times / number of passengers / destination etc), your name, email address and contact telephone number. For price matching quotes please email through the entire quote. Our customer service department, after verifying the information, will confirm your reservation at that rate.
Terms and Conditions
You are eligible for a price match if your request meets the following conditions:
- This guarantee applies only to same make, model and year car.
- The Burswood price match will be valid on the initial quote only, and is non-negotiable beyond our initial offer.
- The www.burswoodcarrentals.com.au refund guarantee applies only to internet sites that have the same vehicle for the same dates of travel and the vehicle is priced accurately and in the currency of travel (AUD for Australia).
- Price match requests must be supplied within 24 hours of booking
- Price match quotes must be submitted within 12 hours of viewing an internet site with a cheaper price.
- To qualify, we must be satisfied that (a) vehicle is same in specifications, condition and age, (b) the pickup and return dates and locations of travel are the same, and (c) the vehicle you have found is actually available to book as one package on the same website.
- Prices are compared on vehicle price and when calculating the other alternative website’s total price comparisons will include the cost of the vehicle plus handling and booking charges.
- When requesting a price match you must include the name of the website where the same vehicle is cheaper, a screenshot of the cheaper offer (including the date and time visited), the cost of the cheaper vehicle, your search criteria (dates / times / number of passengers / destination), your name, email address and contact telephone number.
- Price match requests are not available via phone.
- Burswood Reserves the right to refuse price match requests if quotes and/or vehicle is deemed to not be the same or vehicle is booked under different terms and conditions.
- The www.burswoodcarrentals.com.au price match guarantee is subject to change and can be withdrawn at any time and without prior notice.
- May not be offered during peak periods
- Excludes Price matches from our preferred Agents