What Happens If You Damage a Hire Car in Perth?

hire car damage excess Perth

Report it to the hire company straight away, photograph everything, and do not try to arrange a repair yourself. Your liability is generally capped at the damage excess stated in your agreement, which is the maximum you pay towards the repair regardless of what the repair actually costs. And there are things a hire company cannot charge you for at all, including damage that was already on the vehicle when you collected it.

Most people find this process more stressful than it needs to be, largely because they do not know where they stand. This guide explains how the excess works, what the Australian Consumer Law says about your rights when you hire a vehicle, and the two minutes of work at collection that prevent most disputes entirely.

What is a damage excess?

The damage excess is the maximum amount you may be liable to pay towards repairing damage to the vehicle. If the excess is set at a given figure and the repair costs several times that, you pay the excess, not the repair bill.

Three things to understand about it:

  • It applies per incident, not per hire. Two separate incidents during one hire can mean the excess applies twice.
  • It is usually payable regardless of fault, at least initially. Where another driver is at fault and identifiable, it may be recovered later, but the hire company will generally look to you first because you are the party to the agreement.
  • It is not insurance. It is a limit on your liability under a contract. Whether anything is actually charged depends on what happened and what the agreement says.

The excess is also separate from the security hold placed on your card at collection. The hold is an amount reserved as security. The excess is the cap on liability. They are frequently confused and they do different jobs.

What to do immediately

  1. Check everyone is safe. If anyone is hurt, call 000. Nothing else on this list matters until that is dealt with.
  2. Move the vehicle out of danger if it is safe to do so, and if it is not, leave it and get yourself clear of traffic.
  3. Photograph everything. The damage close up, the whole vehicle, the position of the vehicles, the road, the signage, the weather and the surroundings. More is better. You cannot go back later.
  4. Exchange details with any other party. Name, address, phone number, licence number, registration and insurer.
  5. Note witnesses. A name and phone number is enough.
  6. Report to police where required, including where anyone is injured, where a vehicle needs towing, or where the other party refuses to exchange details.
  7. Ring the hire company as soon as practicable. Do not wait until you return the vehicle. They will tell you what they need and whether the vehicle can continue to be driven.
  8. Do not arrange your own repair. This is the single most common expensive mistake.

Why you must not arrange a private repair. It is not your vehicle. An unauthorised repair, even a good one, can breach the hire agreement, and you will generally still be liable while having paid a repairer as well. Report it and let the hire company manage the repair through its own channels.

What a hire company cannot charge you for

This is where knowing your position matters, and where the Australian Consumer Law, which sits in Schedule 2 of the Competition and Consumer Act 2010, does real work.

Pre-existing damage

The ACCC’s industry guidance for rental cars is explicit: a hire company cannot hold a consumer responsible for pre-existing damage to a vehicle. Further, a company cannot ask you to acknowledge the vehicle is in an undamaged state unless it has given you a pre-existing condition report, sometimes called a vehicle damage report, and given you an opportunity to inspect the vehicle.

Your entitlements at collection are to inspect the vehicle thoroughly against that report, to note any additional damage on it, and to discuss that with the company before you leave.

Mechanical condition and roadworthiness

A condition report should cover panel damage and other visible, external damage only. A hire company cannot require you to attest to the mechanical condition, safety or roadworthiness of a vehicle, because you are not in a position to assess those things. The company is responsible for the vehicle’s maintenance and general upkeep before it is hired, including ensuring it is roadworthy.

Things unconnected to your hire

The ACCC guidance also makes clear that a hire company is not entitled to recover from a consumer for problems unrelated to that consumer’s conduct, or for losses caused by something independent of the hire after the vehicle left the company’s control in circumstances not attributable to the hirer.

Terms that are unfair

Standard form car rental contracts are subject to the unfair contract terms provisions of the Australian Consumer Law. These protect consumers against terms that cause a significant imbalance in rights and obligations, are not reasonably necessary to protect the business, and would cause detriment. A term in a standard form contract is not automatically enforceable simply because it is printed in the agreement.

Consumer guarantees apply when you hire

According to the ACCC, most consumer guarantees apply when you hire a car, except those relating to ownership. The relevant one here is the guarantee of acceptable quality: the vehicle must be fit for purpose, safe, durable, free from defects and acceptable in appearance and finish.

In practice this means that if the vehicle develops a fault that is not your doing, that is the hire company’s problem rather than yours. Where the failure is major, for example a fault that cannot be repaired for several days, you may be entitled to a replacement vehicle or a refund. Where it is minor, the company may choose how to remedy it.

Worth knowing for business hirers too. For goods and services supplied from 1 July 2021, the consumer threshold is $100,000, which means a business hiring a vehicle below that value is protected in the same way an individual is.

Reducing the excess

There are generally three routes, and they are not mutually exclusive.

The hire company’s own reduction option

Most companies offer an option to reduce the excess for an additional daily amount. The reduced figure and the daily cost vary, and the reduction is rarely to zero. Ask what the reduced excess actually is rather than assuming the option removes liability entirely.

Travel insurance

Many travel insurance policies include hire car excess cover. The ACCC notes that the usual mechanism is that you pay the excess to the hire company and then claim reimbursement from the insurer. That is an important practical detail: you still need the funds available at the time.

Credit cards and motoring associations

Some credit cards include hire car excess cover as a benefit, often conditional on paying for the hire with that card. Motoring association membership sometimes includes it as well. Both are worth checking before paying for a separate product you may already hold.

Whichever route you take, read what is excluded. Cover that does not apply to the thing that actually happened is not cover.

What is commonly excluded from cover

The ACCC notes that a hire contract will usually state that you are not covered for certain types of damage, or that you must pay extra to be covered. These exclusions vary between companies, but the categories that recur across the industry are worth knowing about because they are the ones that turn a capped liability into an uncapped one.

  • Driving while unlicensed, or by a person not nominated on the agreement. The most common and the most expensive.
  • Driving under the influence of alcohol or drugs.
  • Unsealed roads, where the agreement restricts them.
  • Water damage, including driving through flooded roads or beach driving.
  • Roof, underbody and windscreen damage, which are sometimes treated separately from general damage.
  • Tyres and glass, which in some agreements sit outside the standard arrangement.
  • Wrong fuel, which is not damage in the usual sense and is commonly excluded.
  • Use outside the agreed purpose or area.

Read this section of your agreement before you drive off rather than after something happens. It takes a few minutes and it is the part of the document that actually affects you.

The two minutes that prevent most disputes

Almost every disagreement about hire car damage traces back to a missing record at collection. This is the fix.

At collection

  • Ask for the condition report and go through it against the vehicle. You are entitled to inspect and to note anything missing from it.
  • Photograph all four corners, both sides, the roof line, the wheels and the windscreen. Get close on any existing mark.
  • Photograph the interior, including the seats and the boot.
  • Photograph the fuel gauge and the odometer.
  • Make sure any damage you find is written on the report before you sign, not described verbally to someone who will not be there when you return.
  • Check the photographs have a timestamp and keep them until well after the hire ends.

At return

  • Repeat the whole sequence. Same angles, same close ups, the gauge and the odometer.
  • Return in daylight if you can. Damage disputes are far more common on after hours returns because nobody inspects the vehicle with you.
  • Get the return acknowledged if someone is present.
  • Keep everything until the security hold has been released and any infringement period has passed.

What usually damages a hire car in Perth

Most hire car damage is not a collision. It is small, avoidable and concentrated in a handful of situations, which makes it worth knowing where the risk actually sits.

Carparks

By a wide margin the most common source. Kerb rash on alloy wheels, door dings, and low bollards and concrete pillars that sit below the rear window line. Multi storey carparks in the Perth CBD and the older inner suburbs are tight, and a vehicle larger than the one you normally drive changes your sense of where the corners are. Reverse into bays where you can and use the cameras, but check over your shoulder as well.

Unfamiliar vehicle dimensions

Almost every hire is a car you have not driven before. Height is the one that causes the most expensive surprises, because roof damage is sometimes treated separately from general damage. Car park height bars, drive throughs and hotel entrances are where it happens, and a people mover or a ute with a roof rack is taller than the sedan you had in mind when you booked.

Gravel and unsealed roads

Stone chips to the windscreen and paint, and underbody damage. This matters twice over, because unsealed road use is one of the most commonly excluded categories in a hire agreement. If a road on your route turns to gravel, the question is not only whether the vehicle can handle it but whether your cover still applies.

Wildlife at dawn and dusk

Outside the metropolitan area this is a genuine risk rather than a theoretical one, particularly in the first and last hour of daylight. Kangaroos move unpredictably and swerving causes worse outcomes than braking. If you are driving regionally, plan to be off the road around dusk where you can.

Wrong fuel

More common than people admit, especially with a vehicle that takes premium unleaded or diesel when you habitually use standard unleaded. It is usually excluded from damage cover because it is not damage in the ordinary sense. Check the fuel type at collection and again at the first fill.

Common questions

No. Your liability is determined by the agreement and what happened, not by whether you were forthcoming. Failing to report, by contrast, can breach the agreement and make your position considerably worse.

Contact the hire company immediately, with photographs and the time. The sooner it is raised, the easier it is to establish that it was not yours.

Give the hire company the other party’s details. You will typically still be looked to initially because you are the party to the agreement, with recovery pursued afterwards. Getting complete details at the scene is what makes that recovery possible.

Both are damage. The practical difference is the repair cost, and where that cost is below the excess, you generally pay the repair cost rather than the full excess. Ask for the assessment in writing.

Yes. Ask for written details of the damage claimed and the cost. If you believe you are being charged for pre-existing damage or under an unfair contract term, raise it with the company first. Consumer Protection Western Australia handles consumer complaints in this state, and the ACCC publishes guidance on rights when hiring a vehicle, although it does not resolve individual disputes.

The short version

Photograph the vehicle at both ends of the hire. Read the exclusions before you drive off. If something happens, report it promptly and do not arrange your own repair. And know that pre-existing damage is not yours to pay for, and that consumer guarantees apply to a hire vehicle just as they do to most other services.

Burswood Car Rentals operates from 16 Teddington Road, Burswood. If you want the excess, the reduction options and the exclusions explained before you book, call (08) 9362 4777, email rentals@burswoodcarrentals.com.au or send a message on WhatsApp to 0438 757 909. The Instant Quote on the site will show availability and a rate for your dates.

Luxury Car Hire in Perth: When the Upgrade Is Worth It

luxury car hire Perth
A luxury hire car is worth the upgrade in four situations: when the vehicle is part of how you present to a client, when the occasion itself is the point, when you are driving far enough that comfort stops being a luxury and becomes a safety factor, and when you are considering buying something similar and want more than a twenty minute test drive. Outside those four, a well specified standard car will do the same job for less. That is a deliberately unromantic way to answer the question, but it is the way most people actually decide. This guide covers what the upgrade genuinely changes, where it pays off in and around Perth, and the practical things worth checking before you book, several of which catch people out.

When the upgrade earns its cost

Client facing business travel

When you are collecting a client from Perth Airport, moving them between meetings, or taking a prospect to lunch, the vehicle is part of the impression whether you intend it to be or not. This is the clearest commercial case, and it is also the most occasional, which is exactly why hiring makes more sense than owning. A business that needs an executive vehicle four times a year should not have one sitting in a carpark for the other 361 days.

Occasions

Weddings, anniversaries, milestone birthdays, formals. The vehicle is part of the day rather than transport to it. Photographs get taken. The considerations here are different from business use and are covered separately below, because the risk of disappointment is higher when the booking is tied to a date that cannot move.

Long distance driving

This is the case people underrate most. Western Australian distances are genuinely large, and the drive south to Margaret River or Albany, or north up the coast, is measured in hours rather than minutes. Over a long day at the wheel, better seats, a quieter cabin, adaptive cruise control and more capable driver assistance are not indulgences. They reduce fatigue, and fatigue is a safety issue rather than a comfort issue.

An extended test drive

If you are weighing up buying a vehicle in that class, a weekend with one tells you things a dealership loop around the block cannot. Whether it fits your garage. Whether the boot takes the pram. Whether the seat is still comfortable at hour three. Whether you actually like it, as opposed to liking the idea of it. When it is not worth it. Short trips around the Perth metropolitan area, city parking, and any situation where the car spends most of its time stationary. If the vehicle is transport rather than part of the occasion, the money is better spent elsewhere in the trip.

What does the upgrade actually change?

Setting aside the badge, the practical differences fall into four areas.
  • Seat quality and adjustment. More adjustment, better support, and on a long drive this matters more than anything else on the list.
  • Cabin noise. Better insulation and glazing make conversation easier and reduce the low level tiredness that comes from hours of road noise.
  • Driver assistance. Adaptive cruise control, lane keeping, blind spot monitoring and more capable braking systems. On a long highway drive these do real work.
  • Ride and refinement. Better suspension control over the surfaces you actually encounter, which again is a fatigue question over distance.
What the upgrade does not change is the road. A luxury vehicle in Perth CBD traffic on a weekday afternoon is a car in traffic. The benefits are real, but they are mostly realised at distance and at speed, which is worth knowing before you spend the money.

Booking a luxury car for a wedding or occasion

This deserves its own section because the failure mode is worse. If a standard hire car is not the model you pictured, it is a mild annoyance. If it is a wedding, it is in the photographs. The thing to understand is that hire bookings are generally made by category, not by specific model. You book a class of vehicle, and the specific car is allocated from what is available on the day. This is standard industry practice and it applies to luxury categories too. The car pictured on a website is representative of the category rather than a commitment. So if the exact vehicle matters:
  1. Raise it at the time of booking, clearly, and ask what can and cannot be committed to. A good operator will tell you honestly rather than let you assume.
  2. Book as early as you reasonably can. Luxury categories are a small part of any fleet and there is no depth if something goes wrong.
  3. Ask what happens if the vehicle becomes unavailable, for example because a previous hire returns it damaged. Know the fallback before the day.
  4. Ask about decoration. Ribbons, signage and anything adhesive are commonly restricted, and this is much better established beforehand.
  5. Confirm collection and return timing against the schedule. Wedding days run long and a standard return time may not fit.
  6. Nominate the actual driver. If a friend or family member is driving rather than you, they must be on the agreement.

What is different about hiring a luxury vehicle

Several conditions commonly differ from a standard booking. None of these are unusual, but all of them are better known in advance.

A higher excess

Higher value vehicles typically carry a higher damage excess. This is often a larger difference than the difference in daily rate, and it is the figure most people forget to ask about. Excess reduction options may also be priced differently for the category.

A larger security hold

The amount reserved on your card at collection commonly scales with the vehicle value. If you are travelling and the reserved funds matter to your cash flow, factor this in.

Driver age and licence requirements

Luxury categories frequently carry a higher minimum driver age or a longer minimum licence held period than standard categories. A driver who can hire a small car from a company may not be eligible for its luxury vehicles.

Availability depth

There are fewer of them. A standard sedan booking has alternatives if something goes wrong. A luxury booking may not. Book earlier.

Fuel

Higher performance vehicles generally use more fuel and frequently require premium unleaded rather than standard. On a long regional drive that difference is not trivial, and putting the wrong fuel in is an expensive mistake. Check what the vehicle takes at collection.

Luxury hire as a business decision

For a business, the question is rarely whether the vehicle is nice. It is whether the occasional need justifies an occasional cost, and that maths is usually favourable. A business that hosts clients a handful of times a year faces a choice between three options. Own an executive vehicle, which means paying registration, insurance, servicing and depreciation on an asset that is idle most of the time. Use whatever is already in the fleet, which works until the day it does not. Or hire for the occasions that warrant it, and drive something ordinary the rest of the time. The third option is almost always the efficient one at low frequency, and it has a second advantage that gets overlooked. You are not locked into a choice you made three years ago. The vehicle that suits a visiting board member is not necessarily the one that suits a site tour, and hiring lets the vehicle match the occasion rather than the other way around. If this comes up more than once or twice a year, a corporate account is worth setting up. It removes the payment step from each booking, puts the invoicing on terms your bookkeeper can work with, and means the details are already held when you need a vehicle at short notice. It also lets you book across categories on the same arrangement, so the executive sedan and the everyday runabout sit on one invoice.

Choosing between a luxury car and a well specified standard one

Worth a genuine comparison rather than a reflex in either direction, because the gap is narrower than it used to be. Modern standard vehicles carry a great deal of what used to be exclusive to premium models. Cruise control, reversing cameras, digital displays, decent audio and capable safety systems are common across the range now. If your reason for upgrading is features, check what the standard category actually includes first, because you may find the difference is smaller than the price gap suggests. Where the premium categories still separate themselves is in the things that are hard to retrofit down a range: seat design and adjustment, how much road and wind noise reaches the cabin, how the suspension deals with a poor surface at speed, and how smoothly the driver assistance systems behave over a long stretch of highway. These are the differences that show up at hour three of a drive, not in a carpark. So the test is honest and simple. If the trip involves several hours of continuous driving, or the vehicle is part of how you present, the upgrade buys something real. If it is city errands and short hops, a good standard car does the same job and you will not notice what you are missing.

Practical notes for Perth

  • Multi storey carparks in the Perth CBD and in the older inner suburbs are tight, and height restrictions catch out larger vehicles. If you are visiting somewhere specific, check the carpark before you commit to a larger car.
  • Fremantle and the older suburbs have narrow streets and kerbside parking that is unforgiving of a wider vehicle.
  • The drive south is where the vehicle justifies itself. The run down to Margaret River and the South West is long, mostly high speed, and exactly the kind of driving these cars are built for.
  • Delivery and collection to Perth city hotels and Crown within 20 kilometres is available, which suits a client pick up or an occasion where you do not want to start the day at a depot.
  • Photograph the vehicle thoroughly at collection. This matters more than usual, because the excess is higher and the paint is less forgiving. All four corners, the wheels, the lower panels and the windscreen.
  • Check what fuel it takes before you drive off.

Where a luxury hire car makes sense around Perth

Some trips suit the upgrade and some do not, and it is worth thinking in terms of the journey rather than the occasion alone.

The airport collection

Meeting a client, an interstate colleague or family arriving at Perth Airport is the most common business case. The depot sits on the airport to city route, which means the vehicle can be collected on the way through rather than requiring a separate trip. If the arrival is the moment that matters, this is where the upgrade does the most work for the least cost, because the hire can be short.

The run south

Perth to the South West is the drive that justifies the category. It is long, mostly open highway, and the kind of journey where seat comfort and cabin quiet stop being abstractions. If you are making the trip over a weekend and the driving is a meaningful part of it, this is a better use of the money than a city hire of the same length.

The Swan Valley and Perth Hills

Shorter, more varied driving with plenty of stops. Pleasant in anything. The upgrade here is about the day rather than the drive, which is a legitimate reason but a different one.

Coastal and northern touring

Long distances, high speeds, and stretches with little between stops. Comfort and driver assistance matter, but so does checking the hire agreement for distance limits and the unsealed road policy before you commit to a route. A premium vehicle is generally the worst choice for gravel, and the excess makes any incident more expensive.

Common questions

Ask, and ask early. Bookings are usually by category rather than model. If a specific vehicle genuinely matters, say so at booking and find out what can be committed to.

Usually. Ask for the figure for the specific category rather than assuming it matches a standard car, and ask what excess reduction options are available.

Long distance touring is one of the situations where the upgrade makes the most sense. Check the hire agreement for any distance limits and for the policy on unsealed roads, which matters if your route includes gravel.

Only if they are nominated on the agreement and meet the driver requirements for that category, which may be stricter than for a standard vehicle.

Honestly, usually not, unless the vehicle is part of the occasion or the impression. In stop start city driving you are paying for capability you will not use.

Booking a luxury vehicle

Decide what the vehicle is for first. If it is doing a job, whether that is carrying a client, marking an occasion or covering long distance comfortably, the upgrade is easy to justify. If it is just transport, put the money into the trip instead.

Burswood Car Rentals includes Audi vehicles in its fleet and operates from 16 Teddington Road, Burswood, on the airport to city route. For an occasion booking, or to ask about the excess and driver requirements for the luxury category, call (08) 9362 4777 or send a message on WhatsApp to 0438 757 909. The Instant Quote on the site will show availability and a rate for your dates.

Hiring a Car in Perth Without a Credit Card

hire car without credit card Perth
Some hire companies in Perth accept a debit card and some require a credit card. There is no industry-wide rule and no law governing it, so the only reliable answer is the one you get from the specific company you intend to book with. What is consistent is the reason behind the requirement, and once you understand that, the conversation becomes much easier and you are far less likely to be caught out at the counter. The short version: the issue is almost never how you pay for the hire. It is the security hold, which is a separate thing that happens when you collect the vehicle, and which behaves very differently on a credit card than on a debit card.

What is a security hold?

A security hold, also called a bond or a pre-authorisation, is an amount reserved on your card when you pick the vehicle up. It covers the hire company against costs that might arise during the hire, such as damage up to the excess, fuel, fines or a late return. Two things about it are widely misunderstood. It is not a payment. The money is not taken. Nothing is transferred to the hire company. The amount is simply reserved and cannot be spent by you while the hold is in place. It is separate from the cost of the hire. You can have paid for the entire booking in advance and still have a hold placed on collection. The two transactions do different jobs and one does not replace the other. The distinction worth remembering. Paying for the hire and providing security for the hire are two separate steps. A company that lets you pay by one method may still require a different method for the hold. When you ring to ask, ask about both, because an answer about payment does not tell you what you need to know about the bond.

Why credit cards are the industry default

Three reasons, and none of them are about distrust.

A hold on a credit card does not touch your money

On a credit card, a pre-authorisation reserves part of your credit limit. Your bank balance is untouched. On a debit card, the same hold reserves your own funds, which means the money is genuinely unavailable to you for the duration of the hire and for some days afterwards. For a traveller on a budget, that is a much bigger deal, and it is the single most common source of complaint about holds.

Holds behave more predictably on credit

Pre-authorisations on credit cards are a mature, standardised process. On debit cards, behaviour varies more between issuers, holds can fail where funds are insufficient, and release timing is less consistent. From the hire company’s side, that is operational risk.

Card identity

A credit card in the driver’s name provides a verified link between a person and an account. That is part of why the card almost always has to be in the name of the person collecting the vehicle, regardless of who paid for the booking.

What changes if you only have a debit card?

Where a company accepts debit cards, it usually accepts them with conditions. The conditions vary, but these are the ones that come up most often across the industry.
  • A larger hold. The reserved amount may be higher than it would be on a credit card.
  • More identification. A second form of photo identification, proof of address, or a return travel booking.
  • Restricted vehicle categories. Higher value vehicles are the most commonly excluded.
  • Collection at the depot rather than delivery, so identification can be checked in person.
  • Advance notice. Some companies want to know before the day, which is a good reason to raise it at booking.
  • Additional excess conditions. Occasionally a debit card booking carries a different excess arrangement.
None of these are unreasonable once you know about them. All of them are unpleasant surprises if you find out while standing at a counter with a flight behind you and a schedule ahead of you.

Book now, pay later, and what it does not cover

Burswood Car Rentals offers a book now and pay later arrangement, and it is worth being clear about what that changes and what it does not. Booking without paying upfront removes the need to pay at the time of reservation. It is genuinely useful when plans are not final, or when you are holding a vehicle during a peak period before the rest of the trip is locked in. What it does not do is remove the security hold at collection. Those are different steps in the process. The booking arrangement determines when you pay for the hire. The hold is about providing security for the vehicle, and it happens when you take the keys regardless of how or when the hire itself was paid for.

Whose name does the card need to be in?

Almost always the driver’s. This catches people out in three common situations:
  • A parent paying for an adult child’s hire. The parent can usually pay for the booking. The card presented at collection generally needs to belong to the person driving.
  • A business paying for an employee. This is what a corporate account exists to solve. Without an account, the employee typically presents their own card and claims it back.
  • Couples travelling where one holds the accounts. If the nominated driver is not the cardholder, sort it out before you arrive rather than at the desk.
If the driver and the payer genuinely need to be different people, say so when you book. It is often workable with notice and rarely workable on the spot.

How long does the hold take to come back?

The hire company releases the hold once the vehicle is returned and checked. After that it is out of their hands, because the money becoming available again depends on your card issuer. This is the most common misunderstanding in the whole process. A customer sees the funds still reserved four days after returning a car and concludes the hire company has not released it. Usually the hire company released it immediately and the issuer has not yet processed it. Release times vary by bank and are generally quoted in business days. Two practical consequences. First, if you are travelling and relying on the funds, do not plan around getting them back the same day. Second, if the hold is still showing after the period your bank quotes, contact the card issuer first. They can see the status of the authorisation, and they are the party able to act on it.

What about cash, prepaid cards and digital wallets?

Cash

Rarely accepted for the security hold, because there is no mechanism to reserve and release it cleanly, and handling a cash bond creates its own problems for both parties. Some companies accept cash for the hire cost itself while still requiring a card for the hold.

Prepaid and travel money cards

Usually not accepted for holds. They typically lack the pre-authorisation functionality and are not linked to a verified cardholder identity in the way a credit card is.

Digital wallets

A phone-based wallet may work for paying for the hire. For the security hold, many companies still want the physical card, because the card is checked against the driver’s identification. Do not assume the phone is enough, and do not leave the card at the hotel.

What the hold is actually covering

It helps to know what the hire company is protecting against, because it explains why the amount is what it is and why it sometimes varies. A hold typically covers the things that can only be known after the hire ends. Damage up to the excess is the obvious one. But it also covers fuel where the vehicle comes back short of the agreed level, cleaning where the vehicle needs more than a normal turnaround, a late return that runs into another booking, and infringements that arrive weeks after the vehicle has gone back. That last category is the reason holds are not always released the instant a car is returned looking fine. Understanding this also explains why the amount scales with the vehicle. A higher value vehicle costs more to repair and is harder to replace while it is off the road, so the potential exposure is larger. If two vehicle categories would both do the job and the reserved amount matters to your cash flow while travelling, that is a legitimate reason to choose the smaller one. It is worth saying plainly that a hold is normal and is not a judgement about you. Every hire company in the country does some version of it, and the overwhelming majority of holds are released without a cent being taken.

If you are visiting from overseas

This is where card problems cause the most trouble, because several small complications arrive at once.
  • Your card may be declined for an unusual merchant. A hold from an Australian car hire company is exactly the pattern fraud systems flag. Tell your bank your travel dates before you fly.
  • Currency conversion affects the headroom. A hold placed in Australian dollars draws on your limit at the exchange rate of the day, and the amount released later may differ slightly from the amount reserved. That difference is a currency effect, not an error by the hire company.
  • Overseas debit cards are more likely to be declined for holds than Australian ones, because pre-authorisation support varies between international issuers.
  • Your name must match across documents. The name on the card, the licence and the booking should be consistent. Differences between a passport name and a card name cause real delays.
  • Release times are slower internationally. If your issuer is offshore, allow longer than an Australian bank would quote.
The practical advice is the same as for anyone else, just applied earlier. Raise it when you book, bring a second card if you have one, and carry the physical cards rather than relying on a phone.

What to ask when you book

  1. Do you accept debit cards for the security hold? Ask specifically about the hold, not about payment.
  2. What is the hold amount, and does it differ by card type or vehicle category?
  3. Does the card need to be in the driver’s name?
  4. What identification do I need to bring?
  5. How long after return is the hold released from your side?
  6. Do I need to notify you in advance if I am using a debit card?
  7. Are any vehicle categories unavailable on a debit card booking?
  8. If I pay later, does that change anything about the hold?

Practical tips

  • Tell them at booking, not at collection. If you only have a debit card, say so up front. Almost every problem in this area is a timing problem.
  • Bring the physical card, and bring a second card if you have one.
  • Make sure there is headroom on the card. A hold that fails for insufficient funds stops the hire entirely.
  • Tell your bank you are travelling if you are visiting from overseas. A hold from an unfamiliar merchant is a classic fraud trigger.
  • Bring your driver’s licence and a second form of identification, particularly on a debit card booking.
  • Keep the receipt or confirmation showing the hold amount, so you have a reference if you need to follow it up.

Common questions

No, though they are related. The excess is the maximum amount you could be liable for if the vehicle is damaged. The hold is an amount reserved on your card to provide security against costs arising during the hire. A hold being placed does not mean anything has gone wrong, and it is released when the hire concludes without issue.

A hold is not a purchase, so it does not normally attract interest. If it is converted into an actual charge, for example because of damage or a fine, that charge is treated like any other transaction on your account.

Generally the card needs to be in the driver’s name, even with the cardholder present. Ask in advance if this is your situation.

Often, yes. Higher value vehicle categories commonly carry a larger hold. If you are choosing between categories and the hold matters to your cash flow, ask about both.

The hire generally cannot proceed until security is provided. This is why checking the card has sufficient headroom before you travel is worth the two minutes.

Sorting it before you travel

This is the easiest category of hire car problem to avoid entirely, because a single phone call before you book resolves all of it. Ask what is accepted for the hold, what the amount is, and what identification to bring.

Burswood Car Rentals accepts all major credit cards and offers a book now and pay later arrangement. To confirm what applies to your booking, including if you are planning to use a debit card, call (08) 9362 4777, email rentals@burswoodcarrentals.com.au or send a message on WhatsApp to 0438 757 909. Once that is settled, the Instant Quote on the site will show availability and a rate for your dates.

Can You Hire a Car in Perth on a Provisional Licence?

provisional licence car hire Perth

There are two separate questions here and they get confused constantly. The first is whether your licence lets you drive the car, and in Western Australia the answer is yes, a provisional licence permits you to drive unsupervised. The second is whether a hire company will rent to you, and that has nothing to do with road law. It is a commercial decision each company makes, based on its own minimum age and minimum licence held requirements.

So the honest answer to the question in the title is: your licence is not the obstacle, but the hire company’s policy might be, and the only way to know is to ask that company. What follows is what your provisional licence actually permits under WA law, which restrictions travel with you into a hire car, and the questions worth asking before you book.

What does a WA provisional licence allow?

Once you pass your Practical Driving Assessment you are issued a provisional licence, and you can drive without a supervising driver. You hold it for two years, or until you turn 19, whichever period is longer.

The Department of Transport sets out the rules that apply while you are on your P plates:

RequirementDetail
Display P platesRed P plates for the first six months. Green P plates for the remaining 18 months, or until you turn 19, whichever is longer
Night drivingMust not drive between midnight and 5.00am for the first six months, with employment and school exemptions
PassengersOne passenger only at all times while on red P plates, with three exemptions
Blood alcohol0.00%
Road rulesAll Western Australian road rules apply as normal

Notably, Western Australia does not set a separate lower speed limit for provisional drivers. The posted limit applies, the same as it does for a full licence holder. That is different from several other states, and it is a common source of confusion for drivers who learned elsewhere.

Why this matters in a hire car. Every one of these restrictions travels with you into a hired vehicle. The car does not change your licence conditions. If you are six weeks into your red Ps and you hire a car for a weekend away with three friends, the passenger limit still applies, and the vehicle having five seats is not an exemption.

The red P passenger rule, and its three exemptions

Since 1 December 2024, red P plate drivers in WA may travel with only one passenger at all times. This is the restriction most likely to catch out someone hiring a car for a trip with friends, so it is worth understanding the exemptions properly.

The limit does not apply where:

  • One of the additional passengers holds a full C class licence and has held it for at least four years.
  • The other passengers are immediate family. The Department of Transport defines this as a spouse, de facto partner, child, step-child, grandchild, step-grandchild, sibling, half-sibling, step-sibling, parent, step-parent, grandparent or step-grandparent of the driver.
  • Carrying additional passengers is a necessary requirement of the driver’s employment, paid or unpaid. In this case the driver must carry a letter from the employer to show police on request.

You do not apply for these exemptions in advance, but you do need to be able to show you qualify if police ask. For the employment exemption, the Department publishes a form the employer can use, or the employer can write their own letter provided it includes the driver’s details, the employer’s details and the reason for carrying additional passengers.

In practice this means a family holiday in a hired car is usually fine with a red P driver at the wheel, because immediate family are exempt. A trip down south with three mates is not, unless one of them has held a full licence for four years or more.

The midnight to 5am restriction

For the first six months of your provisional licence you must not drive between midnight and 5.00am. The exemptions are narrow: travelling to or from employment, driving in the course of employment, or travelling to or from school, in each case by the shortest practicable route. If you are travelling from work or school, the journey should begin as soon as practicable after it ends.

If police stop you during those hours you need to be able to produce evidence that you qualify, such as a letter from your employer or your education institution. Without it, penalties may apply.

This one matters more for hire car drivers than people expect, because of flights. Perth takes a lot of red eye arrivals, and a late landing followed by a drive into the city can easily fall inside the restricted window. If you are in your first six months and your flight lands at 12.40am, collecting a hire car and driving it home is not something the exemptions cover.

Demerit points work differently for novice drivers

Under the demerit point system you are a novice driver until you have held a driver’s licence for at least two years. Your provisional licence may be suspended or cancelled if you accrue:

  • Four or more demerit points before the end of the first year of your provisional licence.
  • Eight or more demerit points before the end of the second year.

There is an important detail here that affects visitors as much as local teenagers. The Department of Transport’s definition of a novice driver expressly includes a driver from interstate or overseas who has not held a driver’s licence for at least two years. So a 24 year old visiting from overseas who got their licence 18 months ago is a novice driver in Western Australia for demerit point purposes, even though they are not on P plates and would not think of themselves that way.

Why hire company rules are separate

This is the part that trips people up. Nothing in WA road law prevents a provisional licence holder from driving a hired car. What stands between a P plate driver and a hire car is the hire company’s own terms, and those exist for reasons that have nothing to do with licensing.

Hire companies set requirements around three things:

Minimum age

Most companies set a minimum driver age. The figure varies and some categories of vehicle carry a higher minimum than others. A company may happily rent a small car to a 21 year old and decline to rent them a luxury vehicle or a ute.

Minimum period the licence has been held

Separate from age. A company may require that you have held a licence for a minimum period, which is why a 30 year old who only got their licence last year can encounter the same requirement as a 19 year old.

Young driver conditions

Where a company does rent to younger or newer drivers, it may apply a surcharge, a higher damage excess, or restrict which vehicle categories are available. These are common across the industry and are worth asking about at the point of booking rather than discovering at the counter.

The practical consequence. Two hire companies in the same suburb can give you completely different answers about the same licence. Neither is being difficult. They are making different commercial judgements. Always ask the specific company rather than assuming an industry-wide rule.

If someone else books and you drive

A common workaround, and a risky one if it is done casually. A parent books the vehicle, the P plate driver does the driving.

This is only safe if the driver is properly nominated on the hire agreement. Every person who will drive the vehicle needs to be listed, with their licence details recorded, and each of them needs to meet the company’s driver requirements. A driver who is not on the agreement may not be covered if something happens, and that is the point at which a small incident becomes a very large bill.

Booking in someone else’s name to get around a driver requirement is not a clever workaround. It is the thing that voids the cover.

Why hire companies treat newer drivers differently

It is worth understanding the reasoning, because it makes the conversation with a hire company far more productive than simply being told no.

A hire company carries the cost of damage to its own fleet. When it sets a minimum age or a minimum licence held period, it is pricing risk across thousands of hires rather than making a judgement about you personally. Newer drivers, as a group, have a higher incident rate, and the Road Safety Commission is explicit that learner and P plate drivers are at higher risk of crashing because of inexperience. A vehicle off the road for repairs is also a vehicle not earning, which is why the restriction often falls hardest on the categories that are hardest to replace.

Two things follow from that, and both are useful.

The first is that the answer is often category specific rather than absolute. A company that will not rent you a ute or a luxury vehicle may be entirely comfortable renting you a small car. Ask about the category you actually want, not about hiring in general.

The second is that a surcharge is usually negotiable in structure even where it is not negotiable in amount. Longer hires, an older nominated second driver, or a lower value vehicle category can all change the calculation. It is worth asking what would need to be true for the booking to work, rather than accepting the first answer and going elsewhere.

If you are the parent booking for a younger driver

This is a common situation and it is worth setting out plainly, because getting it wrong is expensive.

Booking the vehicle in your name does not make your son or daughter an approved driver. They must be nominated on the agreement, their licence details must be recorded, and they must independently meet the company’s driver requirements. If the company’s minimum age is above their age, nominating them will not be possible, and driving the vehicle anyway is the scenario where cover falls away entirely.

What you can usefully do is make the call yourself. You will get a clearer answer faster, you can ask about the excess rather than just the surcharge, and you can find out whether a different vehicle category changes the answer. If the booking does work, take the two minutes to have the young driver added properly at the time of booking rather than turning up and hoping it can be sorted at the counter.

What to ask before you book

  1. What is your minimum driver age? Ask for the figure, not a general answer.
  2. Do you have a minimum period for how long the licence has been held?
  3. Do you rent to provisional licence holders? Ask directly rather than inferring it from the age answer.
  4. Does a young driver surcharge apply, and how much is it?
  5. Is the damage excess different for a younger or newer driver? This is often a bigger number than the surcharge.
  6. Which vehicle categories are available to me? Some categories are commonly restricted.
  7. How do I add a second driver, and do they need to meet the same requirements?
  8. What identification do I need to bring?

Ask these when you book rather than at the counter. Every one of them is answerable in a two minute phone call, and all of them are much worse to discover on the morning you are due to collect a vehicle.

Practical advice for newer drivers hiring a car

  • Carry your P plates and put them on. The requirement to display them does not pause because the car is hired. Plates are inexpensive and available at most service stations and supermarkets.
  • Photograph the vehicle before you drive off. All four corners, the wheels, the windscreen, and the interior. This protects you more than it protects anyone else.
  • Check the vehicle size honestly. A larger vehicle than you are used to, on an unfamiliar road, is a genuine risk factor. There is no prize for booking the biggest car available.
  • Plan the route before you start driving, not while you are moving. Touching or holding a phone while driving is an offence regardless of licence type.
  • Allow more time than you think. Most new driver incidents involve being rushed.
  • Know where you are returning it and when. Late returns are the most avoidable cost in car hire.

Common questions

Yes, all of them. The restrictions attach to your licence, not to the vehicle.

A learner must be supervised at all times by an appropriately licensed person, and hire agreements typically do not permit learner drivers at all. Assume no unless a company tells you otherwise in writing.

For demerit point purposes, yes. WA treats a driver from interstate or overseas who has not held a licence for at least two years as a novice driver. It may also affect a hire company’s assessment of your booking, since minimum licence held requirements apply regardless of where the licence was issued.

Standard towing rules apply to provisional drivers in WA, and a C class licence covers a light trailer. Hire agreements are a separate question and are usually stricter. Note that any vehicle towing a trailer in WA is limited to 100 km/h under the Road Traffic Code 2000, whatever the posted limit.

Yes. Licence details are recorded on the agreement and can be verified. Do not assume a restriction will go unnoticed.

Booking a car

If you are on a provisional licence, the useful thing is to have the conversation before you get attached to a plan. Ring and ask the specific questions above, and you will know in a few minutes whether the booking works.

Burswood Car Rentals is a Perth owned family business operating from 16 Teddington Road, Burswood. To check whether a booking suits your licence, call (08) 9362 4777 or send a message on WhatsApp to 0438 757 909. Once you know where you stand, the Instant Quote on the site will show you availability and a rate.

Corporate Car Hire in Perth: How Business Accounts Actually Work

corporate car hire Perth

A corporate car hire account does one thing above all else: it takes the payment step out of every individual booking. Instead of an employee putting a hire on a personal card and chasing reimbursement, or an office manager entering card details for the fourth time this month, bookings go against the account and the business gets one invoice. Everything else a corporate account offers, agreed rates, nominated drivers, a named contact who knows your business, follows from that.

This guide is for whoever ends up owning vehicle bookings in a Perth business, which is usually an office manager, an executive assistant or a operations lead rather than anyone with fleet in their job title. It covers what an account actually changes, what to ask before setting one up, and how to work out whether hiring is the right structure at all.

What does a corporate account actually change?

Payment moves off the individual

This is the main thing. Without an account, someone in the business is fronting the cost of a hire and reclaiming it. That means expense claims, receipts, a delay before they get their money back, and a small amount of friction every single time. With an account, the booking is made and the business is invoiced.

The effect compounds. Once the payment step is gone, the person making the booking does not need approval to use their own card, which usually means bookings get made earlier and availability is better.

Booking gets faster

Repeat details stop being re-entered. The business name, the billing arrangement and the usual contacts are already known. For a business hiring several times a month, this is the difference between a two minute task and a ten minute one.

Records get cleaner

Consolidated invoicing gives your bookkeeper one document to reconcile rather than a scatter of individual receipts across several people’s expense claims. If your accountant needs to substantiate business vehicle use, having it in one place matters. Ask what invoicing format and frequency are available, and whether you can have a cost centre or purchase order reference on each booking, because that is what makes the reconciliation easy at the other end.

You get a person

A named contact who knows what your business usually books is worth more than it sounds when something goes wrong at 4pm on a Friday. With a local Perth operator this is a real advantage over booking through a national call centre.

When does hiring beat owning or leasing?

The honest answer is that it depends on how constant your need is, and it is worth being clear eyed about this rather than defaulting to whichever option you used last time.

Your situation Usually the better structure
A vehicle in use most working days, same type, for years Ownership or lease
Need that comes and goes, or peaks seasonally Hire on demand
Vehicle type changes between jobs Hire on demand
A defined project with an end date Hire for the project term
Covering a vehicle that is off the road Short term hire
Growing and not yet sure what the fleet should look like Hire while you find out
Visitors, contractors or interstate staff needing a vehicle Hire, every time

The test that cuts through it: if a vehicle you owned would sit idle for weeks at a time, you are paying for capacity you do not use. Registration, insurance, servicing and depreciation continue whether the vehicle moves or not.

The reverse is also true. If you would be hiring the same vehicle continuously for years, hire is not the efficient structure and nobody should pretend otherwise.

What businesses in Perth actually use corporate hire for

Fleet overflow

The most common reason by some distance. A business with its own vehicles hits a fortnight with one more job than there are vehicles. Hiring to cover the gap is faster and cheaper than buying an asset for three weeks of use a year.

Visiting staff and contractors

Interstate colleagues flying in, a specialist contractor on site for a month, an auditor for a week. None of them should be driving a vehicle the business owns without thinking about it, and none of them need one permanently.

Client and inbound groups

Moving a group between meetings, site visits or events. This is where a people mover matters more than a sedan, and where being able to book different vehicle types on the same account is genuinely useful.

Project and site work

A job with a defined duration in a defined location. Hire for the project term and hand it back. For work outside the metropolitan area this often means a ute rather than a car, which is again a case for an account that covers the whole fleet.

Replacing a vehicle that is off the road

Accident, breakdown, extended service. The need is immediate and temporary, which is exactly what hire is for.

Executive and client facing travel

Where the vehicle is part of the impression, a standard fleet sedan may not be the right choice. Being able to book a different class occasionally, without owning one, is one of the quieter benefits of an account.

Matching the vehicle to the job

One of the quieter advantages of an account is that it covers the whole fleet, so the vehicle can suit the task rather than the task having to suit the vehicle the business happens to own. Most businesses in Perth end up drawing on four or five classes.

  • Compact and economy cars. Single person travel around the metropolitan area, short client visits, staff running errands. Easy to park in the CBD, which matters more than anything else on a two hour booking.
  • Family sedans and SUVs. The default for longer drives, for carrying two or three people with bags, and for any trip out of the metropolitan area where comfort over distance matters.
  • Site work, deliveries, equipment moves, trade use. If your business does any physical work at all, this is the class that gets booked at short notice and is hardest to find late.
  • People movers. Client groups, visiting teams, airport collections where several people arrive together. Eight seats in one vehicle solves a coordination problem that two cars do not.
  • Luxury vehicles. Client facing travel where the vehicle is part of the impression. Occasional need, which is precisely the case for hiring rather than owning.
  • Electric vehicles. Increasingly relevant where a business has a sustainability commitment it reports against, and worth trialling through hire before committing to a purchase.

The trailer is worth a separate mention. For equipment moves, site clear outs and anything bulky, a vehicle plus trailer is usually cheaper and more practical than a larger vehicle, and it can go on the same booking.

When the need runs into months

There is a middle ground between a few days and a multi year lease, and it is the part of the market most businesses do not know exists.

Long term or monthly hire suits a defined period of extended need. A contractor engaged for six months. A project running through to the end of a financial year. A staged fleet replacement where vehicles are being retired faster than the new ones arrive. A new office opening where you do not yet know what the vehicle requirement will settle at.

What it gives you that a lease does not is the ability to stop. If the project finishes early, or the requirement changes, or the business decides it needs a different vehicle type, you are not carrying an obligation for the remaining years. What a lease gives you that long term hire does not is a lower cost per day over a genuinely long horizon.

The practical test is the same as before. If you can say with confidence what vehicle you will need in three years, lease it. If you cannot, hiring buys you the option to change your mind, and for a business that is still working out its shape, that option has real value.

What to ask before setting up an account

Most of these questions never get asked until something goes wrong. Ask them at the start instead.

  1. How are drivers nominated, and how quickly can we add one? This is the most important question on the list. A driver not on the agreement may not be covered.
  2. What is the invoicing cycle and format? Weekly, monthly, per booking. Can it carry a purchase order or cost centre reference.
  3. What are the payment terms?
  4. Who is our contact, and who covers them when they are away?
  5. How far ahead do we need to book for each vehicle class? People movers and utes are always the tightest.
  6. What happens if we need to extend a hire mid-term?
  7. What is the damage excess, and what are the options for reducing it? Ask for this in writing.
  8. Is there a distance limit, and what is the policy on unsealed roads? This matters enormously for site work outside the metropolitan area.
  9. Can vehicles be delivered and collected, and within what area?
  10. What happens with fines and infringements incurred by our drivers?
  11. What is the after hours process if a vehicle has a problem?
  12. Can we book different vehicle types on the same account?

The one to write down. Damage excess and driver nomination are the two things that turn a small incident into a large problem. Get both in writing before the first booking rather than after the first incident, and make sure whoever actually makes the bookings has read them.

Getting the internal process right

The account is the easy part. What determines whether corporate hire runs smoothly is the process inside your own business, and it takes about twenty minutes to set up properly.

  • Decide who can book. One or two named people, not everyone. This is the single biggest driver of clean records.
  • Keep a current list of approved drivers with licence details, and have a standing way to add someone at short notice.
  • Agree what gets booked for what. A simple rule such as sedan for client visits, ute for site work, people mover for groups removes most of the decision making.
  • Set a booking lead time. Two or three days for a standard car, longer for utes and people movers.
  • Standardise the handover. Photograph the vehicle at collection and at return, every time, and store the photographs somewhere the business can find them.
  • Give the driver the details before they collect, including the booking reference, the return time and who to call if something is wrong.
  • Reconcile monthly rather than at the end of the quarter, while anyone can still remember what a particular booking was for.

The mistakes that cost businesses money

The unlisted driver

Someone else drives the vehicle for a short leg because it was convenient. If anything happens, the business is exposed. This is the most common and most expensive mistake in corporate hire, and it is entirely avoidable.

Booking too late

Specialist vehicles are a small proportion of any fleet. A business that books a people mover the day before a client group arrives will sometimes find there is not one.

Not photographing the vehicle

Two minutes at collection and two minutes at return. Without it, a dispute about a mark on a panel is a matter of recollection, and recollection is not evidence.

Hiring the wrong class to save money

A sedan booked for a job that needed a ute results in a second vehicle, a second trip, or damage to the vehicle. The saving evaporates immediately.

Nobody owning the account

When bookings are made by whoever happens to be free, details drift, drivers go unlisted and invoices stop matching anything. Assign it to one person.

Common questions

Do we need a minimum volume to open an account?

Requirements vary between hire companies. Smaller local operators are frequently more flexible about this than the national chains, which is worth knowing if your business only hires occasionally.

Can we book a vehicle for a visitor who is not an employee?

Generally yes, provided they are properly nominated as a driver and meet the licence requirements. Confirm the process, because it is a common need and it is better sorted before the visitor lands.

What about long term hire?

Long term and monthly arrangements sit between short term hire and leasing, and are worth asking about if your need is measured in months rather than days. Burswood Car Rentals offers both short and long term hire.

Can the vehicle be delivered to us?

Burswood Car Rentals offers free delivery and collection to Perth city hotels and Crown within 20 kilometres of the depot, which is useful for businesses in and around the CBD and for visiting staff arriving at a hotel.

What if we need a vehicle at short notice?

This is precisely what an account is for. The details are already held, so the booking is a phone call rather than a form. Availability is still availability though, and a specialist vehicle at short notice will always depend on what is on the lot that day.

Setting up an account

If your business is hiring vehicles more than occasionally, an account is worth the twenty minutes it takes to set up. The saving is not only on rates, it is on the administrative time that currently goes into every individual booking and every individual expense claim.

Burswood Car Rentals is a Perth owned family business operating from a single depot at 16 Teddington Road, Burswood, on the airport to city route, and offers corporate accounts across its fleet. To discuss what an account would look like for your business, call (08) 9362 4777, email rentals@burswoodcarrentals.com.au or send a message on WhatsApp to 0438 757 909. For an individual booking in the meantime, the Instant Quote on the site will give you availability and a rate in a few steps.

People Mover Hire in Perth: Eight Seats and Everyone’s Luggage

people mover hire Perth

If there are six to eight of you travelling together in Perth, one people mover is almost always better than two cars. One vehicle means one driver, one fuel stop, one parking bay, one set of directions and one conversation instead of two convoys trying to stay in sight of each other on the Mitchell Freeway. The exception is when the group splits up during the day, in which case two smaller cars genuinely are the better answer.

The complication is luggage. An eight seat people mover with all eight seats in use has considerably less boot space than the same vehicle with the third row folded, and this is the single most common miscalculation people make when booking one. This guide covers how to work out what you actually need, what Western Australian law requires when children are travelling, and what to check before you book.

When does a people mover beat two cars?

The decision usually comes down to four questions.

Does the group stay together?

If everyone moves as one group all day, a people mover wins comfortably. If half the group wants Fremantle and half wants the Swan Valley, two cars are more useful even though they cost more to run.

How many drivers do you have?

Two cars need two licensed, insured, nominated drivers, available every day of the trip. If you only reliably have one confident driver, or if some of the group hold overseas licences that complicate things, one vehicle removes the problem entirely.

How far are you going?

On a long WA drive, one vehicle is meaningfully less work. Everyone stops at the same time, nobody gets separated, and route decisions are made once rather than negotiated by phone. On short hops around the Perth metropolitan area, the advantage is smaller.

How much luggage is there?

This is the one that decides it more often than anything else. Eight adults with eight suitcases will not fit in one eight seat vehicle. Six adults with six bags usually will. Work this out honestly before you book.

The luggage rule of thumb. With all seats in a people mover occupied, plan on roughly one carry on sized bag per person plus a couple of larger cases, not a full sized suitcase each. If your group is arriving on an international flight with checked luggage, either drop the passenger count or add a second vehicle.

What does Western Australian law require?

Two rules matter for group travel and both come from the Road Traffic Code 2000.

One person per seating position

The Code provides that there must not be more passengers in a motor vehicle than there are seating positions. An eight seat vehicle carries eight people, and that count includes the driver. Two children sharing a seat is not permitted and no exception applies because the journey is short.

This sounds obvious and it catches out groups constantly, usually at the point where a ninth person turns up expecting to squeeze in for a twenty minute drive.

Child restraints

The requirements are set by age and are more specific than most people remember:

Age of passenger Required restraint
Under 6 months Rearward facing child restraint, properly fastened and adjusted
6 months to under 4 years Rearward or forward facing child restraint with an inbuilt harness
4 years to under 7 years Forward facing restraint with an inbuilt harness, or a properly positioned booster seat with a lap and sash seatbelt, or a lap only belt with a child safety harness
7 years and over A suitable restraint or a properly adjusted and fastened seatbelt

 

Restraints must comply with the Australian and New Zealand Standard AS/NZS 1754.

There are also rules about where children may sit. A passenger under four years of age must not travel in the front row of a vehicle with two or more rows of seats. A child aged four to under seven may only travel in the front row where all the other rows are already occupied by passengers under seven.

In a people mover this is rarely a constraint, because there are three rows and plenty of rear seating positions. It becomes relevant on the way back when the group has thinned out and someone assumes the front seat is now available.

Which seats take a child restraint?

Not every seating position in every vehicle is suitable for a child restraint. Anchor point locations vary between models and between rows, and a seat without a suitable anchor point is not a seat you can install a forward facing restraint in. If you are travelling with young children, this is the specific question to ask when you book, rather than assuming that eight seats means eight child seat positions.

Who hires a people mover in Perth?

Four groups account for most bookings, and each has a different set of concerns.

Families travelling together

Usually two households combining for a holiday, or a family with grandparents along. The pressure points are child restraints and luggage. The advantage is that everyone is in one vehicle, which on a long drive to Margaret River or Albany makes a real difference to how tired the driver is at the other end.

Groups arriving through Perth Airport

Interstate and international visitors landing together, often with a lot of checked luggage. This is the group most likely to underestimate boot space. It is also the group for whom collection logistics matter most, and the Burswood depot sits on the airport to city route, which makes the pick up straightforward on the way in.

Corporate and inbound groups

Conference attendees, site visits, client groups being moved between meetings. Here the value is not cost, it is that everyone arrives at the same time. A corporate account removes the payment step from each individual booking.

Sporting clubs and community groups

Weekend fixtures, tournaments, choir and club travel. Usually a lot of gear as well as people, which is the case where a people mover plus a trailer becomes the sensible combination.

How to work out what size vehicle you need

Do it in this order and it takes two minutes.

  1. Count the people, including the driver. Not the adults. Everyone.
  2. Count the child restraints needed and note which ages, because that determines which seating positions can be used.
  3. Count the bags honestly. Full size cases, carry on, and anything awkward like a pram, golf clubs or sporting gear.
  4. Decide whether the group splits during the trip. If it does, one vehicle may not be the answer regardless of how well everyone fits.
  5. Check the parking at your destination. A people mover is taller and longer than a sedan. Some Perth hotel and apartment carparks have height restrictions that an eight seater will not clear.

If step three gives you a number that will not fit, you have three options: reduce the luggage, add a second small car, or add a trailer. For sporting groups and anyone travelling with bulky gear, the trailer is usually the least expensive of the three.

What if you need more than eight seats?

Once you go past eight, the options narrow quickly and it is worth understanding why before you spend an afternoon searching.

Vehicles built to carry more than twelve adults including the driver sit in a different category and generally require a light rigid licence rather than an ordinary C class. That puts them outside what most people can simply book and drive away. Between nine and twelve seats there are vehicles available, but they are specialist, they are held in small numbers, and availability in Perth is limited.

For a group of nine to twelve, the practical answer is usually one people mover plus one car. It sounds like a compromise and it is, but it has two real advantages. You get a spare vehicle if the group needs to split, and you get somewhere to put the luggage that will not fit in the eight seater. It also means you are booking two common vehicle classes rather than chasing one rare one.

For larger groups again, a coach or charter operator is the right call rather than self drive hire, and that is a different service to vehicle rental.

Where a people mover earns its keep around Perth

Some journeys suit one vehicle far more than others, and it is worth thinking about the trip rather than just the headcount.

The airport run

A group landing together with luggage is the clearest case for one vehicle. Two cars means two sets of luggage decisions, two drivers finding the same address, and two lots of unfamiliar navigation straight after a flight. One vehicle makes the arrival considerably simpler, and collecting on the way in from Perth Airport rather than after checking in to a hotel saves a leg of the journey entirely.

The drive south

Margaret River, Busselton, Dunsborough and the wineries beyond are the classic group trip from Perth, and the drive is long enough that the difference between one vehicle and two is felt. Everyone stops together, nobody gets separated on the Forrest Highway, and the passengers can share the map reading.

Day trips around the metropolitan area

Fremantle, the Swan Valley, Kings Park, Hillarys. These are short enough that two cars are not much harder, but parking usually decides it. One vehicle needs one bay, and in Fremantle on a weekend that is not a small consideration.

Events, functions and weddings

Where the group is arriving somewhere together at a set time, one vehicle removes the coordination problem completely. It also means one nominated driver rather than two, which matters when the event involves a long lunch.

Driving a people mover if you normally drive a sedan

It is not difficult, but it is different, and the differences all show up in the first hour.

  • It is taller. Watch for height restriction bars at shopping centre and hotel carparks. Perth CBD carparks in particular have low clearances in the older buildings.
  • It is longer. Parallel parking takes more room and reversing takes more care. Use the cameras and sensors if fitted, but check over your shoulder as well.
  • Blind spots are larger, particularly over the left shoulder with all three rows occupied and luggage stacked at the back. Mirror discipline matters more.
  • It is heavier when loaded. Braking distance increases noticeably with eight people and luggage aboard. Leave more room than usual.
  • Fuel use rises with the load. Plan fuel stops on longer regional drives rather than assuming the same range you would get in a car.
  • Sliding doors need clearance. In a tight bay, passengers still need room to get out. Park accordingly.

Practical notes for booking a people mover in Perth

  • Book earlier than you would a car. Eight seat vehicles are a small part of any fleet and they are the first category to run out during school holidays and over summer.
  • Ask about child restraints when you book, not on the day. Burswood Car Rentals offers child and baby seat restraints on request, and requesting them at the time of booking is the only way to be certain they are fitted and ready.
  • Nominate every driver who will actually drive. If the group intends to share the driving on a long trip, everyone driving needs to be on the agreement.
  • Confirm the exact seat count of the vehicle class, because people mover is a loose term across the industry and covers everything from seven to twelve seats depending on the supplier.
  • Ask about delivery. Delivery and collection to Perth city hotels and Crown within 20 kilometres is available, which is useful when a group is arriving with luggage and does not want to make its way to a depot first.
  • Photograph the vehicle before you leave, including the interior with all rows in place.

Common questions

Does the driver count as one of the eight seats?

Yes. An eight seat vehicle carries seven passengers plus the driver.

Can we fold a row down for luggage?

In most people movers, yes, and this is the practical answer for a group of five or six with a lot of bags. You lose the seats you fold, so count your people first.

Do I need a special licence?

No. A standard C class licence covers a vehicle up to 4.5 tonnes gross vehicle mass, which includes eight seat people movers. Vehicles configured to carry more than twelve adults are a different matter and fall outside the ordinary hire fleet.

Can we tow with a people mover?

Where the vehicle is fitted for it and the hire agreement permits it. If you are travelling with sporting gear or camping equipment, ask about the vehicle and trailer together when you book. Note that in Western Australia any vehicle towing a trailer is limited to 100 km/h under the Road Traffic Code 2000, whatever the posted limit.

Can we take it on a long regional drive?

People movers are well suited to distance driving and it is one of the situations where one vehicle is clearly better than two. Check the hire agreement for any distance limits or restrictions on unsealed roads before you commit to a route.

Getting a people mover booked

Count the people, count the bags, then check availability. Because eight seat vehicles are always the tightest category in any fleet, booking early makes a bigger difference here than it does with a standard car.

The Instant Quote on the Burswood Car Rentals site will show you what is available for your dates. If you are travelling with young children, or you are not certain the luggage will fit, call (08) 9362 4777 or message on WhatsApp on 0438 757 909 and describe the group. It is a faster way to get the answer right than guessing from a photograph.

Trailer Hire in Perth: The Towing Rules and Checks That Matter

trailer hire Perth

If you are towing a trailer anywhere in Western Australia, the single most important thing to know is that you are capped at 100 km/h, even on roads posted at 110. That limit comes from the Road Traffic Code 2000 and it is not signposted anywhere. It applies no matter how light the trailer is. Plenty of people who have towed for years in other states do not know this, and it is the most common way an otherwise careful driver picks up a fine on a WA highway.

The rest of the rules are less surprising but no less important. This guide covers what the law requires of you when you tow in WA, what to check before you leave, and how to load a trailer so it behaves itself at speed. It is written for people hiring a trailer rather than owning one, so it assumes you have not towed recently and are not familiar with the specific unit.

How fast can you tow in Western Australia?

100 km/h. That is the maximum, full stop.

The Road Traffic Code 2000 provides that a person must not drive a vehicle to which a trailer or other vehicle is attached at a speed exceeding 100 km/h. Main Roads Western Australia lists this among the statutory speed limits, which are the limits that apply by regulation rather than by sign. The Code expects you to know them as a condition of holding a licence.

Three consequences worth being clear about:

  • It applies regardless of trailer weight. A small box trailer with a bicycle in it is subject to the same 100 km/h cap as a loaded tandem.
  • It overrides the posted limit where the posted limit is higher. On a 110 zone heading north on the Brand Highway, you are still limited to 100.
  • Where the posted limit is lower, the posted limit wins. The statutory limit is a ceiling, not a licence.

Your vehicle’s manufacturer may also specify a lower towing speed for that model, particularly at higher trailer weights. Where the manufacturer specifies a lower figure, that is the one to work to.

Why this catches people out. Most states set the towing speed at the posted limit, or apply a reduced limit only above a combined mass threshold. Western Australia applies a flat 100 km/h to every towing combination. If you have towed interstate and are applying that experience here, you are probably applying the wrong rule.

Does the trailer need brakes?

It depends on the gross trailer mass, and the thresholds are set out clearly in the Department of Transport’s safe towing guidance.

Gross trailer mass Braking requirement
Single axle, not over 750 kg Brakes not required
Over 750 kg Brakes required
Over 750 kg and not over 2,000 kg Braking on the wheels of at least one axle. Over-ride brakes are permitted
Over 2,000 kg Braking on all wheels, operated from the driver’s seated position. Over-ride brakes are not permitted

 

There is a companion rule that matters just as much and is easier to miss. If a trailer is not fitted with brakes, its loaded mass must not exceed 750 kg. That is a limit on what you can put in it, not just on what the trailer weighs empty. A light unbraked trailer loaded with pavers can exceed 750 kg without looking full.

This is one reason a braked tandem trailer is a more forgiving thing to hire than an unbraked box trailer. Burswood Car Rentals hires braked tandem trailers, which removes the 750 kg loaded mass ceiling from the equation and gives you braking that works with the tow vehicle rather than relying on it entirely.

What about safety chains?

Safety chains are mandatory. Their job is to keep the trailer attached to the vehicle if the coupling releases, which is a rare event with an enormous consequence.

The Department of Transport’s Safe Towing Guide sets the requirement by aggregate trailer mass:

  • Under 2,500 kg aggregate trailer mass: at least one safety chain.
  • Between 2,500 kg and 3,500 kg: two safety chains.

Chains must meet the applicable Australian Standard. For trailers up to 3,500 kg aggregate trailer mass, Australian Design Rule 62/02 requires compliance with AS 4177, the standard covering caravan and light trailer towing components. Complying chain carries a marking repeated along its length, which is how an inspector tells rated chain from hardware store chain.

In practice, on a hire trailer, the chains will already be correct. What you need to get right is how you connect them. Cross the chains under the drawbar so that if the coupling lets go, the drawbar lands in the cradle the chains form rather than digging into the road. Leave enough slack to turn, but not so much that the drawbar can reach the ground.

Is the tow vehicle up to the job?

Two numbers matter and they are not the same number.

The towbar and coupling capacity must be at least equal to the loaded mass of the trailer. On a vehicle built after January 1992, the towbar must be marked with its load capacity along with either the vehicle model it was designed for or the manufacturer’s part number. If you are looking at an unmarked towbar on a modern vehicle, that is a problem.

The vehicle’s towing capacity is set by its manufacturer and is often quoted as two separate figures, one for a braked trailer and one for an unbraked trailer. The braked figure is usually much higher.

Where a vehicle was built before 1 January 1992 and the manufacturer never specified a maximum towing capacity, the fallback guidance is 1.5 times the unloaded mass of the vehicle for a trailer fitted with appropriate brakes, and a maximum of 750 kg for a trailer without brakes. This is rarely relevant to a hire vehicle but it comes up with older private tow vehicles.

The loaded mass of the trailer must never exceed the trailer’s aggregate trailer mass, which is the maximum the trailer itself is rated to weigh when loaded. If you are unsure what your combination actually weighs, a public weighbridge will tell you in a few minutes.

How do you load a trailer so it tows properly?

Trailer sway is almost always a loading problem rather than a driving problem. Get the loading right and most of the difficulty disappears.

Put weight forward of the axle

The heaviest items go slightly forward of the trailer’s axle, low down and centred. This puts a modest downward load on the towball, which is what keeps the trailer tracking behind you. A trailer loaded heavy at the back will lift the ball, unload the tow vehicle’s rear wheels and start to sway.

Balance side to side

A load stacked against one side pulls the trailer out of line and loads one tyre far more than the other. Spread it.

Restrain everything

In Western Australia, load restraint on all vehicles is governed by the Road Traffic (Vehicles) Regulations 2014, which reference the Load Restraint Guide 2004, Second Edition. This is a genuine difference from most of the country. Queensland, New South Wales, Victoria, Tasmania, South Australia and the ACT reference the 2018 light vehicle guide instead. The National Transport Commission has noted there is no material practical difference between the performance standards in the two editions, but the version with legal standing in WA is the 2004 guide.

The headline standard is that the restraint must withstand 0.8 times the mass of the load in the forward direction, which is what hard braking generates. Use rated straps and ratchet tie downs rather than rope, use a net or tarp over anything that could lift out, and check the load again after the first twenty minutes of driving.

Do not fill it just because it is empty

Volume is not the constraint. Mass is. A tandem trailer will physically hold more sand than you are allowed to carry in it.

The pre-departure check

Five minutes before you leave, every time. Most towing incidents trace back to something on this list.

  1. Coupling seated and locked. Latch fully engaged, locking pin or clip in place. Lift the drawbar to confirm it will not come off the ball.
  2. Safety chains crossed and connected to rated attachment points, with enough slack to turn and not enough to touch the road.
  3. Lights working. Indicators, brake lights, tail lights and number plate light. Have someone stand behind while you cycle through them. Trailer lights must operate in unison with the vehicle’s.
  4. Electrical plug seated and the lead routed so it cannot drag or stretch on a tight turn.
  5. Pressure and condition on the trailer and the tow vehicle. Trailer tyres often sit for long periods and lose pressure. Do not forget the spare.
  6. Jockey wheel raised and locked clear of the road.
  7. Load restrained and, if applicable, the tarp or net secured at every edge.
  8. If the trailer is wider than the tow vehicle, you need to be able to see past it. Extension mirrors may be required.
  9. Brake controller set if the trailer has electric brakes.

Driving with a trailer behind you

The vehicle you are driving is now considerably longer and heavier, and it responds differently to everything.

  • Braking distance increases. Leave much more room than feels necessary, particularly on a wet Kwinana Freeway.
  • Keep back from heavy vehicles. When towing in WA you must stay at least 60 metres behind a heavy vehicle or another towing vehicle, unless you are overtaking.
  • Take corners wider. The trailer cuts inside your line. Roundabouts and kerbside turns in the older inner suburbs are where trailers meet kerbs.
  • Overtake with far more room than you would normally use, and think carefully about whether you need to at all.
  • Avoid sudden steering inputs. Sway is usually triggered by a quick correction. If it starts, ease off the accelerator, keep the steering straight and let it settle rather than braking hard.
  • Reversing takes practice. Small steering inputs, and an observer outside the vehicle is genuinely helpful. Find an empty carpark and try it once before you need to do it in a driveway.

What are people usually hiring a trailer for in Perth?

Four jobs account for most trailer hires, and each one has a different answer to the question of what else you need.

Moving house

The most common reason and the one where a trailer changes the day most. A trailer behind an SUV or a ute turns a repeated shuttle into one or two runs. If you are moving a full household, hiring the tow vehicle and the trailer together from the same supplier means the combination is matched and approved, and you are not trying to fit a hired trailer to a car that was never set up to tow.

Tip and green waste runs

Perth’s transfer stations are built for trailers. Watch the loaded mass rather than the volume, particularly with soil, sand and wet green waste, which are all much heavier than they look.

Renovation and garden projects

Pavers, sleepers, mulch, demolition waste. This is the category where the 750 kg unbraked limit bites hardest, and where a braked tandem is worth the difference.

Taking gear away for a trip

Camping equipment, bikes, boards, fishing gear. Bulky rather than heavy, so mass is rarely the constraint. What matters here is that everything is covered and restrained, because this is the load type most likely to lift out at speed.

Practical notes for hiring a trailer in Perth

  • Check your vehicle is actually set up to tow before you book the trailer. A towbar is not standard on every vehicle and an electrical connection is not always fitted even where a towbar is.
  • If you are hiring the tow vehicle too, book both together. It removes the question of whether the combination is approved.
  • Photograph the trailer before you leave. Chassis, tyres, lights, coupling, and the interior of the tray.
  • Practise the reverse once. Five minutes in an empty carpark is worth an hour of frustration later.
  • Plan your parking. A tow vehicle and trailer will not fit in a standard bay, and many Perth shopping centre carparks have height and length restrictions.
  • The Burswood depot is at 16 Teddington Road, on the airport to city route, which makes collection straightforward from most directions.

Common questions

Can a learner driver tow a trailer in WA?

Under WA licensing rules, a learner may tow while accompanied by an experienced driver. This differs from several other states, where learner drivers cannot tow at all. Hire agreements set their own driver requirements though, and these are usually stricter than the licensing rules, so confirm before booking.

Do I need a special licence to tow?

For a light trailer behind a standard vehicle, no. A C class licence covers it, provided the combination stays within the rated limits of the vehicle, the towbar and the trailer.

Can anyone ride in the trailer?

No. Never, under any circumstances.

What if a light stops working on the way?

You cannot legally continue with a trailer whose lights are not operating. Most failures are the plug working loose rather than a bulb, so check the connection first.

Booking a trailer

Work out the mass of what you are moving before you choose the trailer, not after. If the load is heavy, a braked tandem is the right unit. If you also need the tow vehicle, book both on the same reservation so the combination is matched.

The Instant Quote on the Burswood Car Rentals site will show availability for trailers and tow vehicles together. If you are not sure whether your own vehicle is suitable, call (08) 9362 4777 or send a message on WhatsApp to 0438 757 909 and describe the vehicle and the load.

Ute Hire in Perth: Which Jobs Actually Need One

ute hire Perth

If you are moving a fridge, taking green waste to the tip, picking up flat pack furniture or running tools to a job site, a ute is the right vehicle. If you are moving a whole household, a ute on its own will cost you more trips than it saves, and a ute towing a trailer is usually the better answer. That is the short version, and for most Perth jobs it is the whole answer.

The longer version matters because hiring the wrong vehicle is expensive in a way that does not show up on the invoice. It shows up in the third trip back to Osborne Park, in the couch that did not fit, and in the load that shifted on the Graham Farmer Freeway. This guide covers what a ute is genuinely good for in Perth, what Western Australian law requires of you once something is in the tray, and how to work out whether you need the ute, the trailer, or both.

What is a hire ute actually good for?

A ute earns its keep when the load is heavy, dirty, awkwardly shaped or all three. The open tray is the point. You are not trying to angle a wardrobe through a door aperture or worrying about what a bag of garden soil is doing to the boot carpet.

The jobs a ute handles better than anything else in a hire fleet:

  • Tip runs. Green waste, renovation offcuts, an old mattress. Perth’s transfer stations are set up for utes and trailers, and an open tray is far quicker to unload than a boot.
  • Building and landscaping supplies. Bagged soil, pavers, timber lengths, plasterboard sheets. Bunnings and the trade suppliers along Great Eastern Highway load straight into a tray.
  • Single large items. A fridge, a washing machine, a bed base, a ride on mower. One item, one trip, no disassembly.
  • Tools and trade gear. If you are working across sites for a week and need everything with you, a dual cab gives you a locked cabin for the valuable gear and a tray for the rest.
  • Anything wet, sandy or muddy. Boat gear after a morning at Hillarys, camping equipment coming back from Lancelin, surfboards and wetsuits. A tray hoses out.

The jobs a ute handles badly are the ones people most often hire one for. A full house move is the main offender. A tray holds a lot less than it looks like it does once boxes are stacked to a height that can actually be strapped down, and every load is exposed to weather and to the road.

Do you need a ute, a trailer, or both?

This is the question that decides the booking, and it is worth two minutes of thought before you book anything.

A ute on its own

Right when the load is heavy for its size and you want to load and unload quickly. Soil, sand, pavers, appliances, tools. A ute is also easier to park and reverse than any towing combination, which matters if the job is in Northbridge or somewhere in the western suburbs with a narrow verge.

A car or SUV towing a trailer

Right when the load is bulky rather than dense, and when you also need to carry passengers in comfort. A trailer gives you volume. It is also the better answer for a single awkward item that will not fit in a tray, like a long ladder or a canoe.

A ute towing a trailer

Right for a genuine house move or a big clean out. This is the combination that turns a three trip job into a one trip job. Burswood Car Rentals hires braked tandem trailers alongside its Toyota Hilux utes, so both halves of the combination can come from the same booking and you are not coordinating two suppliers on the same morning.

Worth knowing before you commit to towing. In Western Australia the Road Traffic Code 2000 sets a statutory maximum of 100 km/h for any vehicle towing a trailer, regardless of what the trailer weighs and regardless of the posted limit on the road. It is not signposted. If your run includes a stretch of highway zoned at 110, you are still capped at 100 the moment a trailer is on the back.

What licence do you need for a hire ute in WA?

A standard C class licence is enough. It covers vehicles up to 4.5 tonnes gross vehicle mass, which takes in the single cab and dual cab utes that make up a hire fleet. You do not need a light rigid licence or any endorsement.

Towing does not change the licence class either, provided the combination stays within the limits of the tow vehicle and the trailer. What it does change is how the vehicle behaves, which is a separate problem and one that catches out drivers who have never towed.

If you hold an overseas licence, the licence itself is generally not the obstacle. The hire company’s own requirements are. Confirm those when you book rather than at the counter.

How do WA load restraint rules work?

This is the part most guides get wrong, and it is worth getting right because Western Australia is genuinely different from the eastern states.

The Road Traffic (Vehicles) Regulations 2014 reference the Load Restraint Guide 2004, Second Edition. Queensland, New South Wales, Victoria, Tasmania, South Australia and the ACT moved to the Load Restraint Guide for Light Vehicles 2018. Western Australia and the Northern Territory did not. The National Transport Commission has said there is no material practical difference between the performance standards in the two editions, but the version with legal standing in WA is the 2004 guide.

What that means for you in the tray of a ute is straightforward. Your restraint has to be strong enough that the load does not move under the forces of normal driving. The headline performance standard is that the restraint must withstand 0.8 times the mass of the load in the forward direction, which is the force generated by hard braking. The guide sets lower standards for rearward, sideways and vertical movement. In plain terms, the forward direction is the one that will catch you out, because braking is where a load wants to go through the back of the cab.

The guide is guidance, not prescription. You can restrain a load any way you like as long as you can demonstrate it meets those performance standards.

What that looks like in practice

  • Use rated straps and ratchet tie downs, not rope. The Department of Transport is explicit about this. Rope stretches, loosens and is almost impossible to tension properly.
  • Use the rated anchor points. Check them for damage before you load. An anchor point that has been bent is not rated any more.
  • Cover loose material with a net or tarp. Anything that can lift out in airflow needs to be contained, not just held down. Bagged mulch at 100 km/h behaves differently to bagged mulch in a driveway.
  • Load heavy items forward and low, over or ahead of the rear axle, and spread the weight evenly across the tray rather than to one side.
  • Tie down at an angle, not straight across a tall load. A strap running flat over the top of a high load does very little to stop it sliding forward.
  • Check the load during the trip. Anything that can settle will settle, and a strap that was tight in the driveway can be slack twenty minutes later.

If you are putting a ladder or long timber on a roof rack rather than in the tray, the same principle applies and there is a weight limit on the rack itself. The Department of Transport publishes a bulletin specifically on tradespeople’s roof racks.

What can go wrong, and how to avoid it

Overhanging loads

Timber, pipe and ladders routinely overhang the back of a tray. There are limits on how far a load may project and requirements for marking an overhanging load so it is visible to other drivers. If your load is going to hang out the back, plan for it before you load rather than improvising at the supplier.

The load that fits but should not travel

A load can be within the tray and still be unsafe. Loose bricks stacked without restraint, an unsecured toolbox, a gas bottle rolling around. If it can move, it will, and a hard stop on Orrong Road is enough to prove it.

Passengers in the tray

Not permitted, in any circumstances, and prohibited by any hire agreement you will sign. Everyone travels in a seat with a restraint.

Assuming a dual cab has the same tray as a single cab

It does not. A dual cab trades tray length for a second row of seats. If your load is long and you also need to carry three passengers, that is the trade off to think about before you book, and it is often the point at which a trailer starts to make sense.

Single cab or dual cab?

The choice comes down to whether you are moving people or moving things.

A single cab gives you the longer tray. If the job is genuinely a load carrying job and there are one or two of you, this is the more useful vehicle. Long items sit inside the tray rather than hanging over the tailgate.

A dual cab gives you a back seat and a shorter tray. It is the right call when the crew travels together, when you want a lockable cabin for tools and laptops, or when the ute is doing double duty as a work vehicle during the week and a family vehicle on the weekend. Most people hiring a ute for a few days want the dual cab, and most people hiring one for a specific heavy job want the single cab.

Hiring a ute for trade use

Trade hire is a different problem to a weekend tip run, and it is worth treating it as one.

The usual driver is capacity rather than replacement. A business with its own vehicles hits a fortnight where there is one more job than there are utes, or a vehicle goes in for repair in the middle of a run. Hiring to cover that gap is cheaper and faster than buying, and it does not commit the business to an asset it only needs for three weeks a year.

Three things make trade hire work better than ad hoc hire:

  • Set up an account rather than booking each time. A corporate or trade account removes the payment step from every individual hire and puts the invoicing on terms your bookkeeper can work with. Burswood Car Rentals offers corporate accounts.
  • Book the vehicle class, not the exact model. Availability is easier to secure and you are unlikely to care whether the tray sits on one badge or another as long as it does the job.
  • Nominate your drivers properly. Everyone who will drive the vehicle needs to be on the agreement. An unlisted driver is the fastest way to turn a small incident into an uninsured one.

If the vehicle is going to be branded, carrying signage or fitted with anything, ask before you book. Adhesive signage and drilled fittings are almost always outside a standard hire agreement, and it is much easier to find that out beforehand than to explain it at the return.

How long should you book a ute for?

Longer than you think, and this is not upselling. Two patterns account for most of the stress people report on a ute hire.

The first is the half day booking for a job that turns out to need a second trip. Tip runs are the classic case. What looked like one load in the backyard becomes two once it is actually stacked and strapped.

The second is the weekend move that runs into Monday morning. Loading takes longer than expected, the new place is not ready, someone is late. A booking with a day of margin in it costs less than a rushed return and a job half finished.

For trade use across multiple sites, weekly and longer hires generally work out better per day than repeated short hires, and they remove the daily pick up and drop off from your schedule entirely.

Practical notes for hiring a ute in Perth

  • The depot sits on the airport to city route. Burswood Car Rentals operates from 16 Teddington Road, Burswood, which is convenient if you are collecting on the way in from Perth Airport or heading out towards the eastern suburbs.
  • Delivery is available to Perth city hotels and Crown within 20 kilometres, which is useful if you are working in the CBD and do not want to make the trip to the depot to collect.
  • Take photographs before you drive off. Tray, tailgate, anchor points, tyres, and any existing marks. It takes two minutes and it settles any question later.
  • Bring your own straps if you have preferred gear. Check what the vehicle comes with when you book rather than assuming.
  • Think about where you will park it. A ute is longer than the sedan you normally drive, and a tandem trailer behind it is considerably longer again. Residential streets in the older inner suburbs are tight.

Common questions

Can I take a hire ute on unsealed roads?

This depends entirely on the hire agreement, and the answer varies between companies and between vehicle types. It is one of the most common causes of a dispute after a hire, so confirm it before you book if your plans involve gravel.

Do I need to return it clean?

Return conditions vary. If you have been carrying soil, sand or green waste, a quick hose out of the tray before you return it is sensible regardless of what the agreement says.

Can I tow with a hire ute?

Where the vehicle is set up for it and the hire agreement permits it, yes. Booking the ute and the trailer together from the same supplier is the simplest way to make sure the combination is matched and approved.

What if the load will not fit?

Ring before you book rather than after. Describing the actual load to someone who knows the fleet is faster than guessing from a website, and it is the difference between one trip and three.

Getting a ute booked

Work out the load first, then the vehicle. If it is heavy and compact, a ute. If it is bulky and light, a trailer. If it is a house, both. Once you know which, the Instant Quote on the Burswood Car Rentals site will give you availability and a rate in a few steps, and you can add a trailer to the same booking.

If you are not sure which combination suits the job, describe the load over the phone on (08) 9362 4777 or by WhatsApp on 0438 757 909. It is a two minute conversation that saves an afternoon.

Best Beaches Near Perth Reachable by Hire Car

Perth is blessed with one of the finest urban beach coastlines in the world, with pristine white sand and Indian Ocean water stretching north and south of the city for hundreds of kilometres. The difference between having a hire car and relying on public transport is the ability to reach the quieter, less crowded beaches beyond the main city beaches, to stop when something looks good, and to explore the coast at your own pace.

Burswood Car Rentals has been helping Perth visitors discover Western Australia for over 42 years. Hire a car from Burswood and take your pick of the Perth coast.

Hire a Car and Hit the Beach

Burswood Car Rentals: from $25/day, no hidden fees, near Perth Airport. Call (08) 9362 4777.

Get a Quote

The City Beaches (10 to 15 km from Perth CBD)

Cottesloe Beach

Cottesloe is Perth’s most iconic and photographed beach. Norfolk Island pines frame the foreshore, the historic Indiana Tea House overlooks the water, and the beach is well-serviced with facilities, cafes, and a good surf break. Ocean swimming conditions are generally calm and family-friendly. Cottesloe hosts the Sculpture by the Sea exhibition every March.

City Beach

City Beach is a broad, open beach approximately 10km from the CBD, popular with families for its excellent facilities including a large playground, kiosk, cafe, and ample parking. Conditions are good for swimming and the beach is less crowded than Cottesloe on most days.

Scarborough Beach

Scarborough, approximately 14km from the CBD, is Perth’s main surf beach, with consistent Indian Ocean swells that attract beginner to intermediate surfers. The Scarborough foreshore has been significantly redeveloped in recent years, with a new amphitheatre, restaurants, bars, and a water playground. It has a livelier atmosphere than the more sedate city beaches.

North of Perth (20 to 60 km)

Trigg Beach and Mettams Pool

Trigg Beach, just north of Scarborough, offers a quieter alternative to the main surf beach, with a rocky reef break popular with experienced surfers and a small sheltered area at Mettams Pool that is excellent for snorkelling in calm conditions. The natural reef just offshore creates a protected swimming area.

Sorrento and Mullaloo

Continuing north along the coast, Sorrento and Mullaloo beaches offer suburban beach atmosphere without the tourist crowds. Both have good facilities, a beachfront cafe or kiosk, and consistent swimming conditions. Sorrento is adjacent to Hillarys Boat Harbour, which has a marina, restaurants, and the departure point for the Rottnest Island ferry.

Yanchep Beach

Approximately 56 kilometres north of Perth, Yanchep and the nearby Two Rocks area offer beaches with a significantly quieter atmosphere than the city beaches. The drive north along Marmion Avenue and then the Mitchell Freeway extension is straightforward. Yanchep National Park is adjacent and has a population of western grey kangaroos and a cave system, making it worth a combined beach and park day trip.

South of Perth (20 to 40 km)

Rockingham Beaches

Rockingham, approximately 47km south of Perth via the Kwinana Freeway, offers calmer swimming conditions than the open ocean beaches north of the city, as parts of the Rockingham coastline are sheltered by nearby islands. Point Peron and the Palm Beach area offer white sand and clear water in a more sheltered environment. Rockingham is also the departure point for tours to Penguin Island, where a colony of little penguins can be observed.

Mandurah

At approximately 72km south of Perth, Mandurah is at the outer edge of a day trip but is worth including in a longer coastal drive south. The Mandurah Estuary and the beaches along the Dawesville Channel offer a different coastal experience to the Indian Ocean beaches, with calm, warm estuary water popular with families.

Beach Distance from Perth Character Best for
Cottesloe ~12km Iconic, heritage foreshore, calm water First-time visitors, families, photography
City Beach ~10km Broad, well-facilitated, family-friendly Families, swimming
Scarborough ~14km Lively, surf beach, redeveloped foreshore Surf, dining, younger visitors
Trigg/Mettams Pool ~17km Quieter reef beach, snorkelling Snorkelling, experienced surfers
Sorrento/Mullaloo ~24km Suburban, uncrowded Quiet swim, locals atmosphere
Yanchep ~56km Remote feel, adjacent national park Half-day trip, wildlife
Rockingham ~47km Sheltered, penguins nearby Families, calm swimming

Frequently Asked Questions

Which Perth beach is best for young children?

City Beach and Rockingham both offer calm, well-supervised swimming conditions with excellent facilities that suit young children. Mettams Pool at Trigg is also excellent for children as the reef creates a partially sheltered, shallow lagoon with calmer water than the open ocean beach.

Are there beach parking fees in Perth?

Most Perth beach carparks are free, which makes exploring the coast by hire car very accessible. Some popular areas like Cottesloe and Scarborough have a mix of free and paid parking, with free options within a short walking distance. Burswood Car Rentals’ hire cars carry no rental stickers, so you blend in with locals at all parking areas.

Perth to Rottnest Island: Can You Take a Hire Car?

Rottnest Island is one of Western Australia’s most popular destinations, famous for its quokkas, clear turquoise water, historic buildings, and car-free atmosphere. That last point is the key one for hire car visitors: Rottnest Island does not permit private vehicles on the island. You cannot take your hire car to Rottnest, regardless of which ferry service you use. But your hire car still plays an important role in making the trip happen.

Burswood Car Rentals has been helping Perth visitors explore Western Australia for over 42 years. This guide explains the Rottnest logistics clearly so you can plan your trip with confidence. Browse our Perth hire car options for a vehicle that suits your itinerary.

Hire a Car to Get to the Rottnest Ferry

Burswood Car Rentals: no hidden fees, near Perth Airport, from $25/day. Call (08) 9362 4777.

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Why There Are No Cars on Rottnest Island

Rottnest Island has been car-free for private vehicles since the 1930s. This policy is managed by the Rottnest Island Authority under the Rottnest Island Authority Act 1987. The only motor vehicles operating on the island are managed by the Rottnest Island Authority for essential services, emergency response, accommodation, and specific tourism operations. No private vehicles, hire cars, or passenger vehicles are permitted on the ferry services for general visitor access.

This policy is central to the island’s appeal: the absence of traffic noise and the ability to cycle freely around the island is a defining feature of the Rottnest experience.

How Your Hire Car Gets You to Rottnest

While your hire car cannot cross the water to Rottnest, it plays an important role in getting you to the ferry terminal. There are three main ferry departure points for Rottnest Island from the Perth area:

Ferry terminal Distance from Perth CBD Drive time Notes
Barrack Street Jetty, Perth City centre Walk / city parking Most central; good if you are staying in the CBD
Fremantle Passenger Terminal ~19km from Perth CBD ~30 minutes Most departures operate from here; large adjacent parking facilities
Hillary’s Boat Harbour ~24km north of Perth CBD ~25 minutes Northern suburbs departure point; useful if staying north of Perth

Your hire car can be driven to the ferry terminal of your choice and parked in the designated car parks while you are on the island.

Getting Around Rottnest Island

Once on the island, the primary transport options for visitors are:

  • Bicycle hire: cycling is the classic Rottnest experience and the best way to reach the beaches and bays scattered around the island. Bike hire is available from multiple operators on the island. Book in advance during school holidays and peak periods
  • Island Explorer bus: a hop-on hop-off bus service connects the main settlement with the beaches and attractions around the island. A day pass is available and suits visitors who prefer not to cycle
  • Organised tours: guided tours by bus and electric cart cover the island’s history, wildlife, and geography. Rottnest Island operates its own guided tours from the main visitor hub
  • Walking: the settlement area and some nearby beaches are accessible on foot. The island is larger than it appears, and walking to the outer beaches is a full-day commitment

Spotting Quokkas

Rottnest Island is one of the only places in the world where quokkas can be easily observed in their natural habitat. These small, friendly marsupials are found throughout the island and are particularly concentrated around the main settlement. They are wild animals and should not be fed, but they are accustomed to human presence and are a highlight of most Rottnest visits.

💡  Book your ferry in advance, especially for weekend and school holiday visits: Rottnest Island ferries, particularly the fast-ferry services from Fremantle, book out well in advance during peak periods. Book your ferry tickets before you book anything else, and then plan your hire car dates around the ferry departure and return schedule.

Frequently Asked Questions

Is there parking at the Fremantle ferry terminal?

Yes. The Fremantle Passenger Terminal has commercial car parking facilities nearby. Parking at the terminal costs more than parking further from the waterfront and walking, so if you plan to leave your hire car for a full day or overnight, consider the parking options in the wider Fremantle area versus parking at the terminal directly.

Can I do Rottnest Island as a day trip?

Yes, day trips to Rottnest are the most common format. The fast ferry from Fremantle takes approximately 30 minutes. A day trip allows six to eight hours on the island, which is enough to cycle the main circuit, visit two or three beaches, and see the quokkas in the settlement. An overnight stay opens up more of the island. Burswood Car Rentals’ flexible hire options make it easy to match your hire period to your Rottnest itinerary.